Shipping Policy
This policy is applicable to (UK) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.
A. SHIPPING COSTS
Free Shipping
B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Generally, shipments are in transit for 5 – 10 days (Monday to Friday). Order cut off time will be 05:00 PM Greenwich Mean Time (London). Order handling time is 2-3 business days (Monday to Friday). If in any case there is a delay in your order delivery time, our customer service team will be in touch immediately.
C. Delivery Terms
We use several major logistic providers to deliver our products.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at sales@trimtechstore.com.
E. TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
F. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. Parcels Damaged in Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with sales@trimtechstore.com. If the parcel has been delivered without you being present, please contact sales@trimtechstore.com with next steps.